Job Reference: FRS50032
Job Duration:
Start date: ASAP
Description:
Customer Service/WebsiteAdministrator - Portlaoise Co. Laois
Full time hours - Temporary - Immediate Start
This is an exciting and varied role primarily involving taking responsibility for the administration of websites- including but not limited to managing product listings,order entry and management, reporting, logistics, invoicing and responding to customer queries as part of an enthusiastic and growing team. Training will be provided to the right candidate
Main Duties & Responsibilities:
* To deal with customerqueries and requirements in a polite, efficient, and friendly manner.
* To support the team with orders and queries coming invia email ensuring all queries are dealt with or passed on to relevant person.
* To communicate any issues that arise to theOffice Manager and the CEO.
* Build a knowledge of Products and services to assist customers.
* Provide advice and recommendations regarding a variety of products.
* To follow up on any sales opportunities as they arise.
* To manage and maintain stock on a live website.
* To prepare quotes and provide sales support to all customers
* To market & upload new productsto the website.
* To communicate and operate alongside the warehouse team in fulfilling orders and managing stock.
Qualification/ Skills/ Experience Required:
* Previous customer service admin experience essential
* Excellent computing andtyping skills.
* Excellent attention to detail and accuracy.
* Strong communication and interpersonal skills.
* Strong written & spoken English for taking phone calls and responding to customer e-mails is a must.
* Ability to prioritise and multitask with excellent time management skills; the ability to remain calm under pressure.
* Experience in a similar working environment would be an advantage but not essential.
To apply, please upload your CV to the link provided below.
Industry: Admin and Secretarial
Salary: Up to €11.20 per hour
Salary Benefits:
Vacancy Type: Contract
Job Skills: customer service, administration, retail, admin, office support,
Contact Name: Martyna Miedzinska
Website: -
Direct Application URL: -