Job Reference: BBBH8516.2
Job Duration:
Start date: ASAP
Description:
CUSTOMERSERVICE ADMINISTRATOR
LIVINGSTON
£20,000 to £24,000 + GREAT BENEFITS
THE OPPORTUNITY:
We're exclusively supportinga leading company located in Livingston that is looking to expand their operation due to the continued growth of the business.As a Customer Service Administrator, you'll be responsible for speaking within professional business customers about their orders, processing orders, liaising with suppliers, delivery couriers, lost/damaged orders and returns. Updating systems internally and handling administration tasks.
This is the ideal opportunity for a driven individual who wants to be part of a progressive business where you can build a long-term career.
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:
* As a Customer Service Administrator, you'll be responsible for speaking with professional business customers
* Accurately processing customer orders on the system
* Liaising with customers about their orders and chasing delivery couriers to locating missing orders
* Administering re-orders, returns and refunds
* Providing high levels of customer service to ensure repeat business and retention of the customer relationship
* Liaising with multiple internal departments and with external suppliers
* Updating and maintaining the internal systems
THE PERSON:
* Good experience of Customer Service and/or Administration within an office based/telephone-based environment
* Confident communication skills with the ability to build relationships over the telephone with existing customers and suppliers
* Highly organised individual
* Computer literate with MS Office
* A driven individual who wants to progress with a forward-thinking company
TO APPLY:
Please send your CV for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Call Centre and Customer Service
Salary: £20000.00 - £24000.00 per annum + + Benefits
Salary Benefits: + Benefits
Vacancy Type: Permanent
Job Skills: Customer Service,Customer Services, Admin, Administrator, Administration, Customer Service Administrator
Contact Name: Matthew Ager
Website: -
Direct Application URL: -