Job Reference: BBBH8554
Job Duration: Perm
Start date: ASAP
Description:
CUSTOMER SERVICE ADMINISTRATOR
SKIPTON - OFFICE BASED
UP TO £28,000 + TRAINING + PROGRESSIONTHE OPPORTUNITY:
We're exclusively supporting a leading company located in Skipton that is looking to expand their operationdue to the continued growth of the business.
As a Customer Service Administrator, you'll be responsible for handling customer queries, assisting with technical queries, billing queries and any other enquiries over phone and email.
This is a fantastic opportunity for an individual from a Customer Service Administrator / Customer Service Advisor / Office Manager / Customer Support / Call Centre background who is looking to join a well-established business offering fantastic training and career prospects.
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:
* Handling inbound calls and emails form customers
* Accurately processingcustomer orders accurately
* Logging faults that customers report with engineer teams and suppliers
* Managing and escalating technical issues
* Inputting faults on to a web portal to be managed
* Responding to customer emails and calls promptly* Updating and maintaining the internal systems
THE PERSON:
* Good experience of Customer Service and/or Administration within an office based/telephone-based environment
* Confident communication skills with the ability to build relationships over the telephone with existing customers and suppliers
* Highly organised individual
* Computer literate with MS Office
* Adriven individual who wants to progress with a forward-thinking company
TO APPLY:
Please send your CV for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agencyin relation to this vacancy.
Industry: Call Centre and Customer Service
Salary: £24000.00 - £28000.00 per annum + Excellent Benefits + Progression
Salary Benefits: Excellent Benefits + Progression
Vacancy Type: Permanent
Job Skills: Customer Service Administrator / Customer Service Advisor / Office Manager / Customer Support / Call Centre
Contact Name: Chloe Marsh
Website: -
Direct Application URL: -