Job Reference: 9347
Job Duration:
Start date: ASAP
Description:
Customer Service Administrator
Crewe
£23,000 to £28,000 + Great Benefits
*Flexible Start / FinishOptions Available // Immediate Interview Available*
Are you ready to join an exceptional team that makes a positive impact on people's lives?
We're supporting a leading business located in the Crewe area that is currently seeking a Customer ServiceAdministrator to support their dynamic sales team and provide exceptional customer service to clients.
As a Customer ServiceAdministrator, you'll be responsible for administering customer orders, adding them to the system and arranging dispatch. You'llbe interacting with internal departments and customers, to ensure a smooth customer journey.
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:
* As Customer Service Administrator, you'll be working closely with Operations Manager and Sales Manager to provide first class customer service and administration support.
* Handling product and order enquiries via the website and email, providing a prompt response to customers.
* Answering inbound customer enquiries relating to orders already in process and providing updates
* Sending product information catalogues to business customers via post and email
* Processing orders ontothe system and providing customers updates on delivery lead times.
* Providing support to the external sales team by providingpricing, quotes, product information and processing orders
* Ensuring customer records are up to date and that contracts arestored correctly.
* Monitoring customer orders accurately and ensure their efficient dispatch.
THE PERSON:
* Must haveexperience in an Administrator position where you've had contact with customers. Naturally, we're open to considering candidateswho comes from positions such as; Customer Service Administrator, Sales Support Admin, Sales Administrator or General Admin
*Confident communicator who can communicate with internal departments and customers with ease.
* An excellent attention to detail and an individual who is highly organised is essential.
* Confident around typical Microsoft programs such as Word, Exceland Outlook
TO APPLY:
Please send your CV for Customer Service Administrator position via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Admin and Secretarial
Salary: £23000.00 - £28000.00 per annum + + Benefits
Salary Benefits: + Benefits
Vacancy Type: Permanent
Job Skills: Customer Service Administrator, Administrator, Administration, Sales Support Admin, Sales Administrator, Admin, Ecommerce Admin, Office Admin
Contact Name: Matthew Ager
Website: -
Direct Application URL: -