Job Reference: FRS50398
Job Duration:
Start date:
Description:
FRS Recruitment have a exciting opportunity for a Data Input/Data Collection Specialist(European Support) role with our client in Athlone Co Westmeath. This is a hybrid work from home position with a global company.
You would primarily be responsible for overseeing the receipt and uploading of client data into our clients internal systems. You will be responsible for monitoring this process and escalate issues as necessary, ensuring the upmost accuracy of data ona timely basis.
The role requires a team player attitude and close coordination with internal Global Operations teams and occasionally external clients. You will track and update internal metrics, communicating results to stakeholders.
The ideal candidate will have strong communication skills in English and Italian (and Spanish ideally), along with experience in a client-facing role. Confidence in using computers and working with large data sets is a plus.
Responsibilities include but are not limited to:
* Escalation of support issues to our retailer data providers in relation to late/missing files, door and trend queries* Be the main Interface with our data partners using Email or Phone (depending on language skills) to answer productions queries or problem solving. Responding to internal and external inquiries
* Manage day-to-day production of POS retailers and outlets from data receipt to release of final raw data set
* Escalates data feed delays and data feed quality issues per the 'Issue Resolution Protocol'
* Documenting and communicating processes, business rules and procedures to the business unit
* Ensure appropriate quality assurance, audit policies and procedures are in place to deliver effective and efficient data
* Recommending and implementing changes that will improve quality, increase efficiency and decrease timing
* Ensuring that all processes and procedures are compliant with company policy and rules
* Monitor internal Software, to ensure accurate, timely loading of files* Meet with staff members on scheduled basis to discuss status of pipeline activities
Qualifications/Skills:
* Italian and/or Spanish a prerequisite
* BA/BS or equivalent qualification demonstrating appropriate technical or business acumen
* The ability to multi-task across numerous skill sets, functional departments, and personalities
* Acts as first line of triage for data feed inquiries directed to Data Input/Data Collection
* Ability to work both independently and within a team environment
* Have a strong sense of commitment to the execution of deadline driven tasks
* Demonstrate communication (written and verbal), decision making, analytical and problem-solving skills
* Strong PC Skills - MS OFFICE (access, power point, word) with expertisein Excel including, formulas, importing/exporting data, pivot tables etc.
* To understand and/or have previous experience working with Unix/Linux, SQL, and Microsoft Dataverse is desirable.
Working Hours:
* We require overlap with our US colleagues, therefore the primary hours are09:00 to 17:00, Monday to Friday
* Hybrid role - there is an expectation that you will attend theoffice ~4 times per month, or as appropriate for business need and collaboration
To Apply:
Phone calls to Louise 086 4670069
Send CV through attached link
Industry: Admin and Secretarial
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: Data, Quality, Administration, Detail, Accuracy, Italian, Spanish
Contact Name: Louise Glennon
Website: -
Direct Application URL: -