Job Reference: BBBH41429
Job Duration:
Start date: September
Description:
Resource Coordinator.
Location: Hybrid role commutable to Central London (St Pauls).
Salary: 30k if succesful.
Package: 25 days annual holiday, pension scheme, private medical insurance, private dental insurance, season ticket loan and discounts.
Working hours: Monday - Friday 09:00 - 17:30.
Concept Resourcing currently havean excellent opportunity with a highly reputable, market leading brand within the IT industry. We are a looking for an experienced resource and planning coordinator to join an expanding team. You would be responsible for the ownership of resource scheduling for a team of Professional Services technical resources.
Your responsibilities:
· Management of Professional ServicesResource Scheduling.
· For a given piece of work, selecting, and allocating the most appropriate level of resource based on availability, skills, and location.
· Ensuring the booking system is continually validated and containing all relevant data to ensure MI reporting is accurate.
· Management of the CRM/Resourcing mailbox within Outlook.
· Ensure Statements of Work (SoW)and sign off sheets are completed, signed by the client and filed on the system for all engagements.
· Engage with contract agencies and 3rd Party resource providers, where in house resources are not available, including making sure they are sending a suitably skilled and knowledgeable resource to do the work.
· Inform Professional Service resources of their bookings and forwarding sufficient information relating to the job, which includes any supporting documentation e.g. Location/Contact Details/Proposal/PS Breakdown/Statement of Works/HLD/LLD/etc.
· Maintain internal and partner Skills Matrix, updating and publishing regularly with new technologies / accreditations achieved.
· Validate Sales Orders (SORD) to make sure they have the correct resource code, quantity, cost price, sell price and descriptions applied.
Knowledge and experiences:
· Experience in an IT services, hardware or software related role with additional preference to someone who has tangible customer service skills.
· Technical background with good infrastructure, software and operating system knowledge.
· Client liaison on a technical level.· Experience in dealing with personnel from varying backgrounds and environments including sales, technical, third parties, clients, etc.
· Able to identify key deliverables and to prioritise.
· Experience at communicating with various technical levels, with the ability to articulate clear and measurable end goals.
If this opportunity sounds of interest, then get in touch!
Industry: Admin and Secretarial
Salary: Up to £30000 per annum + Permanent position available
Salary Benefits: Permanent position available
Vacancy Type: Permanent
Job Skills: customer service, admin, coordinator, planning
Contact Name: Danny Aston
Website: -
Direct Application URL: -