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Service Delivery Administrator

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Salary: £21,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 189
Followers: 0, Following: 0

Job Reference: BBBH41395

Job Duration: ASAP

Start date: ASAP

Description:

Are you enthusiastic, organised and customer focused? Do you have strong administration skills? Are you looking for a new role within Service Delivery?

Fantastic opportunity here to work with an expanding digital technology company with over 500 employees. You will be working for a very forward thinking company with a great company culture. We are currently recruiting for a Service Delivery Coordinator role within the Projects function.

What is the job role?

* You will be working alongside the Managed Services Project Managers to ensure exceptional customer experience is obtained.
* You will work with all departments within the business to enable collaborative working and achieve goals

What are the day to day responsibilities?

* Effective responses to customers and delivering exceptional customer experience.
* Administration (quotations, sales order processing, order management, after sales support)
* Follow up on quotations to the customer to gain confirmation
* Process customer orders
* Coordination of onsite resource
* Scheduling hardware delivery
* Maintain accurate and upto date records
* Demonstrate organisation and time management, able to prioritise and meet deadlines
* Identify and escalate opportunity for improvements of processes
* Providing support to other Service Delivery team members
* Attend required team meetings



Whats on offer?

* £21,000 - £23,000 per annum
* Full time
* 9:00pm - 5:30pm
* Company Pension Scheme
* 25 days holiday (plus Bank holidays) additional holiday for long service (pro rata for part time hours)
* Life Assurance* Lifestyle Benefits
* Free Parking
* Career progression opportunities



Skills & Qualifications

* Administrative experience in a similar role
* Strong communication skills (written and verbal)
* Process Driven
* Keen eye for detail
* Organised
* Team Player
* Confident
* Enthusiastic
* Strong IT skills using MS Office365 (emphasis on Excel)* Problem solving and issue resolution within previous roles
* B2B Sales, Marketing within IT would be desirable
* Projectmanagement would be desirable

Please contact for more information

Industry: Admin and Secretarial

Salary: £21000.00 -£23000.00 per annum

Salary Benefits:

Vacancy Type: Permanent

Job Skills: -

Contact Name: Jodie Turberfield

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2986397
Posted: 10 Jun '22
Visits: 8