Job Reference: BBBH41395
Job Duration: ASAP
Start date: ASAP
Description:
Are you enthusiastic, organised and customer focused? Do you have strong administration skills? Are youlooking for a new role within Service Delivery?
Fantastic opportunity here to work with an expanding digital technology company with over 500 employees. You will be working for a very forward thinking company with a great company culture. We are currently recruiting for a Service Delivery Coordinator role within the Projects function.
What is the job role?
* You will beworking alongside the Managed Services Project Managers to ensure exceptional customer experience is obtained.
* You will workwith all departments within the business to enable collaborative working and achieve goals
What are the day to day responsibilities?
* Effective responses to customers and delivering exceptional customer experience.
* Administration (quotations,sales order processing, order management, after sales support)
* Follow up on quotations to the customer to gain confirmation* Process customer orders
* Coordination of onsite resource
* Scheduling hardware delivery
* Maintain accurate and up todate records
* Demonstrate organisation and time management, able to prioritise and meet deadlines
* Identify and escalateopportunity for improvements of processes
* Providing support to other Service Delivery team members
* Attend required teammeetings
Whats on offer?
* £21,000 - £23,000 per annum
* Full time
* 9:00pm - 5:30pm
* Company Pension Scheme* 25 days holiday (plus Bank holidays) additional holiday for long service (pro rata for part time hours)
* Life Assurance* Lifestyle Benefits
* Free Parking
* Career progression opportunities
Skills & Qualifications
* Administrative experience in a similar role
* Strong communication skills (written and verbal)
* Process Driven
* Keen eye for detail
* Organised
* Team Player
* Confident
* Enthusiastic
* Strong IT skills using MS Office365 (emphasis on Excel)
*Problem solving and issue resolution within previous roles
* B2B Sales, Marketing within IT would be desirable
* Project management would be desirable
Please contact for more information
Industry: Admin and Secretarial
Salary: £21000.00 - £23000.00 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jodie Turberfield
Website: -
Direct Application URL: -