Job Reference: WWLT1890
Job Duration:
Start date: asap
Description:
Technical Product Advisor
Maesteg
£negotiable plus bonus
Providing the best service and technical support to their customers is the driving force of my client's business
In order to facilitate an efficient workflow within the Technical team, we are currently seeking to recruit an individual to support the team with the lower level technical queries and the allocation of more complex queries within the Technical Services team.
Day to day duties will include:
* Reviewing / assessing and allocating enquiries
* Assign caseloads
* Offering basic technical support over the phone* Recording data
* Maintenance capacity workloads for a team of engineers
* Building customer relationships
* Be motivated by gaining new skills/qualifications
The Person
The ideal candidate will need to have experience within a customersupport function gained within an engineering or technical setting , have excellent organisational skills and be happy on the phone
In return you will be part of a company that are growing not only in the UK but globally and who provide career paths for those who wish to develop
Industry: Call Centre and Customer Service
Salary: Up to £28000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: engineering, advisor, construction , product
Contact Name: Lisa Thomas
Website: -
Direct Application URL: -