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Delegate Engagement Coordinator

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Salary: £20,000.00 per annum


Greater London, London

Job Advertiser

Travel Trade Recruitment
Registered: 16 Jul '14
Postings: 4
Followers: 0, Following: 0

Job Reference: HNE11/18

Job Duration:

Start date: ASAP

Description:

Are you a Delegate Engagement Coordinator looking for a New Challenge, the role will be to support the Delegate Technology Engagement team in the creation, management, and delivery of required event technology before, during and after allocated events?To lead small/medium projects, or workstreams within larger programmes working closely with the delegate engagement and projectmanagement teams.

The Job:

* Learn and become proficient in the use of all preferred event technology software solutionsincluding Cvent, 6connex, Aventri, crowdcomms and bespoke web-based systems.
* Support in the management, development and launch of event technology solutions including registration websites, virtual environments, and apps
* Work with Senior Delegate Engagement Manager to prioritize workload in time sensitive situations and work on multiple projects
* Show some understandingand market awareness of other event technology solutions
* Support in the management of personal, client-specific, and meeting-specific shared inboxes
* Support in the management of all delegate communications, ensuring responses to all delegate queries are actioned in a timely manner
* Support in the management of all communications of delegate status updates to clients in atimely manner
* Support in the management of ongoing communication of data to suppliers within project timeframes
* Proficiency in the day-to-day use of preferred event technology solutions
* Support in the management, checking and cleansing of allexternal data received from clients and/or suppliers
* Support in the management and delivery of status reports, progress reports & supplier reports as standard
* Ensure an understanding of client-specific reports required for such purposes as internal auditing, TOV (Transfer of Value) reporting, HCP (Health Care Professional) reporting and data reporting
* Support in thefinalization of all post-event reporting for reconciliation purposes and collation of post-event survey results (if applicable)* Support in the client reconciliation process ensuring client SLAs and accurate charging of costs.

The Package:

* Salary £20,000 - £23,000
* 25 days holiday per year plus bank holidays
* Discretional Annual Profit Related Bonus (not guaranteed)
* Health Insurance
* Pension 4% contribution
* Commission for all New Client Business introduced (5% paid for the first year of business - full details available)
* Flexible Working (Business needs will always prevail therefore all successful candidates need to be prepared to attend office 5 days if required however, and where appropriate, managers may assign work fromhome days at their discretion)

Interested:

* If you would like to apply for the above position, please click 'APPLY' or call Helen on 02038879444

Industry: Hospitality and Catering

Salary: £20000 - £23000 per annum

Salary Benefits:

Vacancy Type: Permanent

Job Skills: -

Contact Name: Crawley Team

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2945828
Posted: 18 Aug '21
Visits: 19