Job Reference: MCG08
Job Duration: 3
Start date:
Description:
Currently seeking a dedicated Help Desk Administrator to join a team at an Academy on a temporary contract basis. This position requires providing technical support and assistance to staff and students, with a focus on tasks related to our CAFM system,scheduling works, raising orders, and supporting the Helpdesk team.
Responsibilities:
* Assist with raising and closing tasks on our CAFM (Computer-Aided Facilities Management) system.
* Schedule works on calendars, ensuring efficient coordination of maintenance activities.
* Raise orders on Oracle, ensuring accurate documentation and timely processing.
* Supportthe Helpdesk team by handling phone calls and emails, addressing inquiries and providing technical assistance.
* Collaborate with site teams and engineers, facilitating effective communication and assisting with increased workload and bulk tasks.
* Maintain close liaison with various stakeholders to ensure smooth operations and prompt issue resolution.
* Prioritize and managemultiple tasks to meet deadlines and maintain service level agreements.
* Assist in maintaining accurate records and documentation related to maintenance activities.
* Adhere to relevant policies, procedures, and safety guidelines in the school environment.
Requirements:
* Previous experience working with a CAFM system is desirable but not essential.
* Experiencein facilities management (FM) would be beneficial.
* Strong organizational skills and the ability to prioritize tasks effectively.
* Proficiency in using Oracle or similar software for order processing.
* Excellent communication and interpersonal skills for liaising with various teams and stakeholders.
* Ability to work well under pressure and handle a fast-paced environment.
* Detail-oriented with strong problem-solving abilities.
* An Enhanced DBS check with Children's Barred List clearance is essential due to the school environment.
Location: Bristol
Employment Type: Temporary, 3-Month Contract
Toapply for this temporary position, please submit your updated resume and a cover letter detailing your relevant experience and qualifications. We will carefully review all applications and contact selected candidates for further steps in the hiring process.
Thank you for considering this opportunity. We look forward to reviewing your application!
Industry: Education and Training
Salary:
Salary Benefits:
Vacancy Type: Contract
Job Skills: -
Contact Name: Farnaaz Hoosen
Website: -
Direct Application URL: -