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Field Service Engineer

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Salary: £30,000.00 per annum

Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 93
Followers: 0, Following: 0

Job Reference: BBBH51808

Job Duration: Permanent

Start date: ASAP


Field Service Engineer - Swindon - £32,500

We are seeking dynamic and diligent individualswho can combine technical flair with excellent customer service skills to work as Service Technicians. Our client has equipmentinstalled in a number of customers' car parks and entertainment based sites situated throughout the country.
As a Service Technician you will be Installing and configuring their vehicle and people access solutions, ensuring that they operate to specification. In addition, providing reliable maintenance, repairs and class-leading customer service to our client base. This role will provide customer support for the products installed on sites based in and around the Swindon area.
Key responsibilities* Connect, commission and maintain equipment such as IT hardware/software, Network devices, EV charging and other access controldevices.
* Provide accurate quotes to the Service team and identify chargeable calls.
* Ensure that each job activity, itsprogress and completion status are accurately documented on company systems.
* Correctly identify and order replacement partsand equipment.
* Maintain a personal inventory of parts, materials and consumables.
* Escalate technical issues to TechnicalServices Team and work together to achieve resolution.
* Complete customer hardware and software training remotely via Cornerstone software, on the job.
* You will work in a specified geographic area but may need to travel nationally and stay overnight when required.

What we are looking for
A relevant qualification or experience in one or more of the following disciplines:

* An ability to analyse and solve technical problems.
* Installation and maintenance of IT hardware and software.
* Application installation and Firmware.
* Basic network technology knowledge
* ANPR installation and maintenance.* Field Service or commissioning experience.
* A passion for IT/network technology
* Expertise or interest in access control.
* Experience with or ability to develop knowledge on the following topics: Electro -Mechanical servicing, IT Hardware maintenance, Software installation, Number Plate Recognition (ANPR), MS Server, VM and SQL.
* Experience with operation and maintenance of access devices (Flashing Firmware (LINUX), software configuration, part replacement/repair and the use of hand tools.)* Knowledge of network infrastructure and TCP/IP.
* Interest in and openness to new technologies and methods
* Knowledge of electrical principles and safety
* Be able to work in carpark, stadia and construction environments.
* Be able to work ina pressurised, client-controlled environments.
* Hold a valid UK driving licence


*EV Charging.
* Parking Access Equipment installation and maintenance.
* Stadia Access Equipment installation and maintenance.
* Experience with Installing and Maintaining CCTV systems
* Experience with Circontrol, Citysync or Commend equipment.* Internal and External Fibre Optic experience.
* A City & Guilds; ONC /HNC; BTec or equivalent in a relevant field.
* Electrical/Mechanical including hard wiring of switching relays

What we offer
As well as providing a competitive salary andbenefits package, we actively run employee opinion surveys as part of our drive to provide a comfortable and supportive workingenvironment. We will support your development and you will also receive:

* Excellent product training and access to international training centre.
* 25 Days Holiday plus Bank Holidays
* Competitive Salary
* Life Assurance
* Employer pension contributions
* Personal use of Company Vehicle
* Company Laptop and Smartphone.
* All required Tools and Equipment
* Workon a variety of projects
* The opportunity to work for the market leader
* A unique success story
* A thorough induction and onboarding programme

* Click apply now or message me for further info.

Industry: Engineering

Salary: £30000 - £32500 per annum + Company Van & Phone & Laptop

Salary Benefits: Company Van & Phone & Laptop

Vacancy Type: Permanent

Job Skills: IT, IT Hardware,SKIDATA, network, network devices, EV, electric vehicle, service engineer, service technician, ANPR, TCP/IP, MS Server, Linux, SQL

Contact Name: Chris Holliday

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #3057798
Posted: 28 Feb '24
Visits: 7