Job Reference: AP139497
Job Duration: 5 months
Start date:
Description: 
Location: Daventry Production Site
 Employment Type: Full-Time, 100% Onsite
 Hours: 37.5 hours per week, Monday - Friday, 8:00am - 4:30pm
 Contract Duration: Start in the first half of August until 31/12/2024 (possible extension, not guaranteed)
 PAYE Rate: £26.40 per hour
Role Overview:
We are seeking a skilled IT Support Analyst to cover a leave of absence at our Daventry production site. This temporary role involves providing critical IT support to our Daventry production plant.
Responsibilities:* Answer user inquiries regarding computer software or hardware operation.
 * Resolve technical problems through remote software installation, hardware testing, error detection, and technical diagnostics.
 * Consult technical manuals, confer with users, and perform computer diagnostics to provide technical assistance and support.
Key Skills and Competencies:
 * Excellentcustomer service and interpersonal skills.
 * Strong verbal and written communication abilities.
 * Effective problem-solvingskills.
 * Ability to work independently and manage time efficiently.
 * Proficiency in following existing SOPs and processes.* Knowledge of computer software, including configuration management, desktop communications, operating systems, and internetdirectory services.
Required Desktop Experience:
 * Windows OS (Windows 10)
 * Basic knowledge of Active Directory
 * DNS, DHCP
 * Printing services
 * Hardware configuration
 * Software troubleshooting
 * General desktop support
Educationand Experience:
 * 2 to 3 years of experience in a similar role is required.
Apply now!	
Industry: Engineering
Salary: £45000 - £52000 per annum
Salary Benefits:
Vacancy Type: Contract
Job Skills: -
Contact Name: Amalia Ploscaru
Website: -
Direct Application URL: -
