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Photocopier Field Service Engineer

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Salary: £28,000.00 per annum

Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 108
Followers: 0, Following: 0

Job Reference: BBBH48650

Job Duration:

Start date: 11/09/2023


Concept are currently recruiting for a very well established independent document management technology sales and service provider and seeking skilled Photocopier Field Engineers within Cornwall !
Their dedicated team of experienced industry professionals service an extensive portfolio of SMB, corporate, public sector and education clients, throughout the South West of England.

What will your day to day responsibilities be?

* Repair and maintain onsite print equipment ensuring preventive maintenance schedules are kept andachieve an excellent level of device reliability and availability.
* Escalate any hardware or solution related issues as required and in a timely fashion
* Training and support of end users
* Maintain full responsibility of the incident management queues.
* Liaise with client IT to ensure service continuity.
* Make improvement recommendations for device and service optimisations.
* Manage queries and escalations
* Implement and manage escalation process.
* Ensure onsite device issue resolution is at a set level and meets contractual targets
* Continuous improvement programme and sharing of best practice within thecompany network


To be considered for the position you must have strong experience within the office equipment industry as a photocopier / MFD / MFP engineer with experience carrying out service, repair and maintenance on office equipment. It is important that you are self motivated, have excellent customer service skills & flexible approach.

*Salary of up to £29,000
* Company car or allowance + fuel card
* 4 weeks holiday rising to 5 weeks
* Pension
* Training/ phone / laptop


To be considered for this role you must have the following:

* Experience repairing electrical faults on office peripherals / photocopiers / MFDs / MFPs
* Full UK Drivers Licence.
* Ideally Manufacture trained
*Excellent communication skills
* Sound knowledge of IT / networking


If you have any questions or would like to apply for this position in confidence, please email or call 07536 058 659

Industry: Engineering

Salary: £28000 - £29000 per annum + car / pension / training

Salary Benefits: car / pension / training

Vacancy Type: Permanent

Job Skills: photocopier, copier, ricoh , Sharp, Xerox , Konica, Lexmark, Canon , OKI, HP, Kyocera

Contact Name: Nicola Foxall

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #3065144
Posted: 19 May '24
Visits: 6