Job Reference: 15010/001
Job Duration: Permanent
Start date: ASAP
Description:
Claims Adjuster/Customer Service Support |Insurance |Gibraltar |Salary Competitive
The Role
SRGEurope have been appointed to recruit a Claims Adjuster/Customer Support Agentfor an expanding Insurance company based in the thriving jurisdiction of Gibraltar. You will be required to have a strong attention to detail and understand the needs when working within a highly regulated industry.
If you are looking to take a step into the Insurance sector for your career then this could be the role for you.
What's on offer to you?
* On the job training will be provided by senior mentors
* Study support for CII post probation
What You Will Be Doing* Answering first notification of loss calls from policyholders
* Verifying policy coverage in a timely manner in accordance with claims guidelines and collection of premium
* Managing a portfolio of insurance Warranty claims, liaising with third party suppliers and policy holders
* Proactive claims management from notification through to settlement
* Investigating and performing basic fraud checks
* Negotiating settlement of claims within authority level
* Ensuring SLAs and KPIs are met and maintained
* Ensure full compliance with all internal and external regulations
* Provide support to the Claims Team as and when required and be open to developing knowledge of insurance and handling claims
What You Will Needto Succeed In This Role
* Ideally some previous experience of working in general insurance, customer service, underwriting or legal but not necessarily within claims as training provided
* Excellent computer skills including proficiency with Microsoft applications
* Professional manner
* Effective verbal and written communication, time management, organizationskills
* Excellent customer service and telephone manner
* Good written and numeracy skills
* Excellent computer skills including proficiency with Microsoft applications
If this is the challenge that you are looking for in a career in Insurance, get in touch with me today.
To Apply
Please click on the 'apply' button and upload your CV and aCover Letter or alternatively contact Angelique Pearson, Managing Director by email angelique.pearson@srgeurope.com or call Gibraltar +350 200 69999.
Why Gibraltar
Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling andthere are excellent English speaking schools if you are relocating with your family. We will help you with your relocation process about which you can read here: https://www.srgeurope.com/working-in-gibraltar/relocating-to-gibraltar.
Insurance | Claims |Customer Service | Claims Adjuster
Industry: Insurance
Salary: Competitive Salary + Benefits
Salary Benefits: Competitive Salary + Benefits
Vacancy Type: Permanent
Job Skills: Insurance | Claims |Customer Service | Claims Adjuster
Contact Name: Angelique Pearson
Website: -
Direct Application URL: -