Job Reference: BBBH7946
Job Duration:
Start date: ASAP
Description:
COMMERCIAL ACCOUNT HANDLER / EXISTING BUSINESS
HOVE
SALARY £22,500 to £29,000
THE OPPORTUNITY:
We're exclusively supporting a market leading business located in Hove who is looking to expand their Account Handling Team as part of their strategic expansion plans over the coming months.
As a Commercial Account Handler, you'll be managing a portfolio of existing clients, dealing with insurance issues relating to changes in their requirements and renewals. Develop new business enquiries and cross sell our business solutions suite of products and services.This is a great opportunity with a forward-thinking organisation where you can truly build a long term career for now and the future.
THE PACKAGE:
£22,500 to £29,000 Basic
Ongoing Training and a Clear Development Path / CII Study support and further qualifications.
THE ROLE:
* Initially you will be mentored and supported by the Team Manager to develop and grow your own skills and knowledge with you moving into the full role as detailed below.
* Be accountable for your own portfolio of clients, managing the relationship effectively to ensure the retention and growth of the portfolio. Responsible for the renewals relating to policies achieving > 90% retention rate.
* As part of the Existing Business team you will be responsible for the overall management of the existing book, dealing with MTA's, MTC's, claims and additional covers such as Excess Layer, D&O.* Underwrite and consider each risk before presenting to insurers and authorised signatories.
* Identification and developmentof new business opportunities
* Cross selling and upselling of the Business Solutions products: Energy, Telecoms, IT, Employee Benefits, Recruitment & Consultancy, Business Supplies, Health Protection, Wealth Management & Finance and Risk Management meeting monthly and annual targets.
* Obtaining leads and cross selling the Non-Scheme products that are relevant to yourclients.
* Dealing with all calls of a technical nature from the Insurers and the Clients.
* Being the customer face for your clients Claims.
* Updating TAM at all customer touchpoints to ensure valid MI can be taken out of the system and supports SLA's and KPI's.
* Delivering good customer service by responding swiftly to queries and concerns from clients, insurers and brokers.
* Attending team meetings and sharing best practice with wider team.
* Completion of training and development hours to support CPD and CII including mandatory modules via Broker Assess to comply with FCA regulation.
* Following TCF principlesand applying FCA's 6 key outcomes to your role.
* Ensure all statutory and company legislation is followed to protect clients,colleagues and business interest.
THE PERSON:
* Working towards or prepared to study for CII exams.
* 1 year minimumPersonal Lines experience
* Knowledge of General Insurance products
* Active and working knowledge of FCA compliance.
* Articulate and presentable with the ability to communicate effectively both verbal and written.
* Able to work co-operatively with other team members.
* Ability to work under pressure.
* Excellent negotiation skills.
* Capable of working on own initiative and managing own workload effectively
* Competent with Microsoft office suite, word, excel, outlook and databases.
TOAPPLY:
If you are an experienced Commercial Account Handler / Existing Business Team with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Insurance
Salary: £22500.00 - £29000.00 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Get Recruited
Website: -
Direct Application URL: -