Job Reference: BBBH7374.1
Job Duration: Perm
Start date: ASAP
Description:
CUSTOMER SERVICE ADMINISTRATOR - 2pm-9pm
BRAMHALL
UP TO £30,000 + EXCELLENT BENEFITS
Get Recruited are currently recruiting on behalf of a leading and well-respected company located in the Stockport area. Due to continued success, they are now looking for a Customer Service / Export Administrator to work afternoon hours to support the US arm of their business.
As the Customer Service / Export Administrator, you will work alongside various colleagues in the US team across Sales, Finance, Customer Service and Logistics to ensure the smooth running of the ordering and delivery process for customers. You will also liaise with clients to discuss potential orders, process orders and update them on the status of their orders.
THE ROLE:* Process orders on behalf of US based customers, liaising directly with customers and suppliers/partners to coordinate this* Provide customer service support by handling customer enquiries and supporting senior members of the sales and customer service team
* Inputting information into Sage and working closely with the Accountant to ensure invoices are produced accurately* Working closely with the Warehouse Manager, ensuring stock control and management processes are adhered to
* Assisting inthe coordination of exhibitions
* Handling customer complaints and issues promptly and ensuring the best possible outcome isreached
* Hold and chair regular meetings across the sales and customer service team
* Remotely managing stock levels
* Keeping accurate records and documentation
THE PERSON:
* Previous experience within a similar Customer Service / Export / Import / Logistics role is essential
* Knowledge of the US market is desirable
* Excellent communication skills
* Able to manage a busy workload
* Strong computer skills
THE BENEFITS:
* Up to £30,000 basic salary
* 25 days holiday
* Pension
* Working hours 2pm - 9pm
TO APPLY:
Shortlisting will be taking place soon so please send your CV in for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Logistics Distribution and Supply Chain
Salary: £25000.00 - £30000.00 per annum + Excellent Benefits
Salary Benefits: Excellent Benefits
Vacancy Type: Permanent
Job Skills: Export Administrator, Import Administrator, Logistics, Distribution, Customer Service
Contact Name: Chloe Marsh
Website: -
Direct Application URL: -