Job Reference: BBBH7123.1
Job Duration:
Start date: ASAP
Description:
CUSTOMER SERVICE ADVISOR
FARNBOROUGH
UP TO £24,000
BONUS + PROGRESSION + FREE PARKING + EARLY FRIDAY FINISH
An opportunity has arisen within a long established and highly reputable organsiation, who are recognised as one of the leaders withintheir field. With an impressive client base including multi-national companies, they are looking for a dedicated Customer Service Advisor to join their team, providing an outstanding service and contributing towards the continued success of the business.As the Customer Service Advisor, you will be the first point of contact for any enquiries. You will be providing quotes basedon the customers requirements, before processing orders on the system.
If you are from a customer service, telesales, internal sales or inbound sales background and are seeking the opportunity to progress your career within a reputable organisation, then send your CV in for immediate consideration!
THE ROLE:
* As the Customer Service Advisor, you will be responsible for answering the phone and handling inbound enquiries from new and existing customers
* Understanding fully what the customer is looking for, before providing an accurate quote
* Chasing up quotes and uploading onto the system
* Liaising with suppliers in regards to customer orders
* Updating customers on their orders via phone and email
* Upsell additional products when finalising orders
* Run web chat sessions to advise clients, leading to a sale
* Completing other duties as required
THE PERSON:
* At least 1 years' experience within a customer service, telesales, internal sales, inbound sales role is essential
*Knowledge of the furniture or office supplies industry is highly desirable but not essential
* Experience of using MicrosoftAx Dynamix would be advantageous
* Excellent communication skills
* Hard working and organised
THE BENEFITS:
* Up to£24,000
* Monthly bonus
* Early finish on a Friday
* 28 days holiday
* Free parking on side
* Monthly staff incentives* Excellent career progression
TO APPLY:
Shortlisting is taking place for this role soon so please send your CV in forimmediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Manufacturing and Production
Salary: Up to £24000.00 per annum + Fantastic Benefits
Salary Benefits: Fantastic Benefits
Vacancy Type: Permanent
Job Skills: customer service, telesales, internal sales, inbound sales, order processing, quotations
Contact Name: Jonny Green
Website: -
Direct Application URL: -