Job Reference: FRS45289
Job Duration:
Start date:
Description:
I am currently working my client in Ireland to assist them to recruit for an implemenation consultant todesign build
and optimize clinical workflows to meet customer objectives using the Radiology System PACS Solution and other Change Healthcare Applications. The IC will Demonstrate Transformation skills to work with stakeholders across the customer base
KEY RESPONSIBILITIES
Works directly with client to manage workflow design, creates process documentation, and train orcoordinate training for client users.
Conduct Current State Workflow Analysis
Design Future State Workflow (including System Workflow and Department Process Workflow)
Determine application optimisation within the department and provide the customer with Best Practice methodologies
Analyse unique configurations of customer sites and customizeprocesses and training accordingly
Work closely with the Customer during the Implementation of the system.
Develop training plans and documentatio
May work directly with clients on-site or provide installation support remotely.
Provide Application Training and support to staff from other groups as required
Identify, File and Follow-up Product Features and issue requests during implementation
Proactively involved in change management processes related to implementations
Recommend Best Practices to Customer
Recommend courses of action to resolve implementation issues
Identify and implement improvements to Implementation Process
Identify improvements to Product Identify opportunities for further Team education and growth
Identification and awareness of related sales opportunities
Issue tracking, investigation, resolution and communication to sites and customer team on issue progress Test new system releases and communicate changes to sites and customer team
Liaise with engineering team to progress issues, document issue/investigation logs
Support the customer services team
Adhere to Health and Safety standards at all times
Engage in Continuing Professional Development (CPD) activities
Critical Skills
Knowledge of NIMIS Workflow
Ability to communicate complex ideas in an understandable manner
Demonstrates the confidence in the ability to articulate recommendations to the customer
Demonstrate Transformation skills to work with stakeholders across the customer base to change their way of working and realise benefits.
Strong Presentationand Training abilities to a wide variety of audiences
Proven ability to transfer knowledge and skills effectively
Independent, Self-starter
Team Player
Strong Customer Service skills
Strong understanding ofClinical Environment and Health Care Operations
Excellent Business Analysis skills to define issues, opportunities, and solutions
Highly professional, persistent, and assertive communicator (written and verbal)
Additional Job Information
Work under tight timelines and conflicting schedules.
Manage multiple projects at one time.
Adapt to and meet the expectations of challenging customers.
Keeping current in continually changing environment and technology (internally/externally) across different product lines.
REQUIREMENTS
Education/Training:
Third level qualification in IT/Health Sciences
Experience:
5+ years IT/Radiology experience, with considerable experience of training individuals/groups within previous roles.
Experience of working in a clinical environment is essential
Work Environment/Physical Demands:
Office and Home Based.
Regional and International travel will be required.
Industry: Medical and Nursing
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: PACS, NIMS, workflow, Radiology
Contact Name: Laura Murphy
Website: -
Direct Application URL: -