Job Reference: 10666.1
Job Duration:
Start date: ASAP
Description:
CUSTOMER CARE COORDINATOR - NEW BUILD RESIDENTIAL
LONDON
UPTO £40,000 + BONUS + EXCELLENT CULTURE
Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You will work within the CustomerExperience team and assist with pre completion inspections, customer communications, completions, handovers, home demonstrationsand deal with snag and defect management.
This is a great role for someone who has worked within a Customer Care, Customer Success Executive, Senior Customer Executive, Property Sales Consultant, Property Professional, New Homes Sales Consultant, New Build Residential Consultant
THE ROLE:
* Managing the process of apartment completions
* Working closely with purchasersor other agents providing the best level of customer experience
* Act as the main point of contact for potential buyers, providing information about new homes, prices and availability
* Build and maintain relationships with potential buyers, providingexcellent customer service throughout the process
* Conduct property viewings highlighting the features and benefits of eachproperty
* In charge of purchaser snagging and defects
* Liaising with contractors on snags and defects, ensuring that service level agreements are met
THE PERSON:
* Must have New Build Residential experience
* Must have experience within a similar role handing snags and defects
* Excellent communication skills, both written and verbal
* Self-motivated and results-oriented
* Ability to work independently and as part of a team
Get Recruited is acting as an Employment Agency in relation tothis vacancy.
Industry: Property and Housing
Salary: Up to £40000.00 per annum + BONUS + GREAT CULTURE
Salary Benefits: BONUS + GREAT CULTURE
Vacancy Type: Permanent
Job Skills: CUSTOMER SERVICE, CUSTOMER SUCCESS, NEW BUILD RESIDENT, CLIENT SERVICES, REAL ESTATE,PROPERTY SALES
Contact Name: Sophie Smith
Website: -
Direct Application URL: -