Job Reference: FRS57250
Job Duration:
Start date: ASAP
Description:
The RoleMy client is seeking an experienced Sales Executive/Front Office Administrator to join their team based in Dublin 11. This is afull time, permanent, fully-on-site position. Weekend work is required for this role.
As a Sales Executive/Front Office Administrator, you will provide exceptional customer service whilst selling the right solution to customers. You will support the Branch Manager in maximising sales and maintain high store standards.
Tasks & Duties
* Following the enquiry management process & advising customers on the best solution for their needs.
* Following the sales process, positively promoting and selling products & services to existing and prospective customers.
* Understanding demand for service - unit sizes,availability etc (day-to-day and seasonal).
* Understanding branch revenue targets and competition and achieving said targets.* Delivering excellent customer service.
* Handling customer complaints and escalating to Branch Manager when necessary.* Compliant with all operational procedures ensuring operational standards are maintained.
* Complete all office administration and processes including invoices, banking and customer contracts.
* Adhere to the revenue collection process to minimise baddebts.
* Ensure that all packaging stock is always in stock, well displayed and priced.
* Identifying any H&S or security hazards and resolve accordingly.
* Resolving customer queries face-to-face and via phone/email, converting to sales and up-selling/cross selling.
Knowledge, Experience & Qualifications
* A retail or sales background in a customer facing environment is essential.
* Strong office administration skills.
* Excellent sales skills with a strong ability to follow theentire sales process and converting queries into customers.
* Excellent customer service skills and communication skills bothwritten and verbal.
* Experience in 1:1 consultative sales is highly desirable.
* Effective organisational skills with a strong ability to multi-task, prioritise and ensure targets are met.
Industry: Retail
Salary: €25000 - €26000 per annum + Uncapped Commission
Salary Benefits: Uncapped Commission
Vacancy Type: Permanent
Job Skills: sales, sales support, administration, customer service, invoicing, debt collection
Contact Name: Sabrina Carroll
Website: -
Direct Application URL: -