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1st Line Engineer

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Salary: £24,000.00 per annum

Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 75
Followers: 0, Following: 0

Job Reference: BBBH51730

Job Duration:

Start date: ASAP


1st Line Engineer

Hybrid - Northampton

Up to £27,000 DOE

I have partnered with one of Europes largest and fastest growing MSP's and we are on the look out for an outstanding 1st line engineer to provide support to a wide variety of clients. I have added a few more details below:

Key Responsibilities:

* Assist customers with requests and incidents remotely, using technologies such as Microsoft 10, Office 365, and Windows Server 2019/2022.
* Support the main Service Desk Team and prioritise tickets efficiently.
* Handle escalated service requests and keep clients informed of progress.
* Monitor clients' IT systems viamonitoring software and escalate issues as needed.


* Positive attitude and good communication skills.
*Ability to work well in a team.
* Strong organisational skills and attention to detail.
* Previous experience in IT helpdesksupport, with knowledge of Microsoft platforms and other IT systems.

What they offer:

* Hybrid Working (3 days in/2 daysout)
* Competitive salary: £24,000 - £27,000
* Location: Northampton
* Social, supportive, and fun culture
* Perks: Incentives, top-of-the-range technology, subsidised healthcare, annual leave, progression plan with training & mentorship.

Please apply now for immediate consideration

1st Line Engineer

Hybrid - Northampton

Up to £27,000 DOE

Industry: IT

Salary: £24000 - £27000 per annum

Salary Benefits:

Vacancy Type: Permanent

Job Skills: -

Contact Name: Natalie Eaton

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #3057271
Posted: 23 Feb '24
Visits: 18