Job Reference: BBBH51730
Job Duration:
Start date: ASAP
Description:
1st Line Engineer
Hybrid - Northampton
Up to £27,000 DOE
I have partnered with one of Europes largest and fastest growing MSP's and we are on the look out for an outstanding 1st line engineer to provide support to a wide variety of clients. I have addeda few more details below:
Key Responsibilities:
* Assist customers with requests and incidents remotely, using technologies such as Microsoft 10, Office 365, and Windows Server 2019/2022.
* Support the main Service Desk Team and prioritise tickets efficiently.
* Handle escalated service requests and keep clients informed of progress.
* Monitor clients' IT systems viamonitoring software and escalate issues as needed.
Requirements:
* Positive attitude and good communication skills.
* Ability to work well in a team.
* Strong organisational skills and attention to detail.
* Previous experience in IT helpdesksupport, with knowledge of Microsoft platforms and other IT systems.
What they offer:
* Hybrid Working (3 days in/2 daysout)
* Competitive salary: £24,000 - £27,000
* Location: Northampton
* Social, supportive, and fun culture
* Perks: Incentives, top-of-the-range technology, subsidised healthcare, annual leave, progression plan with training & mentorship.
Please apply now for immediate consideration
1st Line Engineer
Hybrid - Northampton
Up to £27,000 DOE
Industry: IT
Salary: £24000 - £27000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Natalie Eaton
Website: -
Direct Application URL: -