Job Reference: 14327/001
Job Duration:
Start date: ASAP
Description:
Customer Operations Executive | Competitive Salary + Bonus + Benefits package | OnlineSector | Gibraltar
SRGEurope has been appointed to recruit a Customer Operations Executive to join a high profile and fast growing company in Gibraltar. Our client is dynamic, creative, and has an incredibly talented work force.
Customer Operations Executive Responsibilities:
* Store winning details as soon as available on official sources
* Verify winning information, evaluate draw
* Assign prizes in all currencies
* Release bigger winnings, close draw and renew subscriptions
* To deal with the suspicious process in our games (in-game fraud) or in mobile payment transactions (mobile fraud)
* Identify, investigate and analyse suspicious activities, abnormalities and patterns
* Assisting the Customer Service Team with their queries
* Deal with other tasks as assigned by the Operation TL, Operation Manager and/or COO
* To assist with all aspects of player verification as part of the KYC process
Customer Operations Executive Experience:
* Minimum 3years' work in Online Gambling
* English language
* Risk and Fraud background
* Understanding of Fraud, Payments and Transactional processes
* Attention to detail
* Analytical minded, able to work with numbers and processes
* Good Excel, Word,PowerPoint, Outlook skills
* Ability to work flexibly (Shifts and weekends)
* Additional languages (spoken)
ToApply
If you are interested in this role press apply now and if you want to know more e-mail us at support@srgeurope.comor alternatively call +350 200 69999 for Gibraltar or 0207 183 6462 for UK.
We have a variety of jobs ranging from £25k-£100k, so if this one is not suitable please visit our website www.srgeurope.com for other exciting opportunities you can applyfor.
Industry: New Media and Internet
Salary: Competitive Salary + Benefits
Salary Benefits: Competitive Salary + Benefits
Vacancy Type: Permanent
Job Skills: Product Manager | Marketing | Online Gaming
Contact Name: Ebony Jacks
Website: -
Direct Application URL: -