Job Reference: 15263/001
Job Duration:
Start date: asap
Description:
Front of House Assistant | Online Gaming | Gibraltar |
SRGEurope havebeen appointed to recruit a Front of House Assistant. In this role you will be working in a prestigious office in Gibraltar. The Front of House Team are key contributors to the first impression of the business and must therefore ensure that all guests andvisitors are greeted in a welcoming, courteous and professional manner. You will also support your internal colleagues with a number of services and provide an excellent customer service all round with a great eye for detail..
If you are an experienced Front of House Assistant then this is the opportunity for you.
What's on Offer?
* A fantastic collaborative work environment in an excellent location.
* Private Healthcare that begins on day one and the option to add family members.
* A Pension Plan after successfully completing probation.
* Free language classes and wellness coaching.
* Discounts for severalrestaurants along with subsidised gym memberships.
* A comprehensive relocation package.
What you will be doing:
*Greeting all visitors in a friendly and professional manner
* Maintaining a spotless Reception and meeting room area and ensuring that the area is not left unattended
* You will ensure that reception items are neatly stored and appropriately accessible
* Advising hosts promptly when their guests have arrived
* Liaising with Reception for external visitors and follow visitor guidelines in line with our physical security policies
* Issue access cards to guests, visitors, contractors, employees
*Dealing with Switchboard calls and take accurate messages; ensuring the phone is not left unattended
* Assist with events andexternal meetings and provide catering and refreshments as and when required
* Facilitate the smooth running of external meetings
* Respond to internal tickets in a timely and professional manner managing expectations of timelines
* Dealing with helpdesk enquiries to Front of House/Travel in a fast and efficient way, in line with policy
* Provide travel assistance to colleagues incl. taxi arrangements for business flights from/to Malaga airport
* Reservation of meeting rooms via Outlook
* Ensurereception is fully covered at all times and cover holiday periods as a team
* Booking couriers/collections
* Dealing with incoming/outgoing mail
* Collect mail/parcels from post office and from WTC letter box, check and distribute to recipients
*Manage stationery ordering, stock control and ensure items are neatly stored and appropriately accessible
* Assisting with ad-hoc administrative tasks as required, maintaining confidentiality at all times
* Assisting with training booking and administration
* Provide assistance/guidance on Facilities matters and work as a team with the Support Services team and the Group Facilities Manager
* Ensure that working practices of Front of House are documented and updated, keeping appropriate records in line with these
* Run reports off the travel and ticketing system
* Occasional driving may be required
* Helping co-ordinateemergency evacuation procedure as fire warden (training provided)
* H&S Administration
* Ensuring first aid boxes are refilled regularly
* Any other H&S admin task as advised by the Group Facilities Manager
The Essentials:
* Highly organised and remains calm under pressure
* Strong written and verbal English communication skills and a professional phone manner
* Knowledge of Spanish desirable
* Positive attitude and welcoming persona
* Ability to cope with conflicting demands and meet deadlines;
* Able to maintain confidentiality where appropriate
* International travel booking experience desirable
* Commitment to delivering a high level of customer service
* Ability to work on your own and as part of a team
* Strong technical skills and computer literacy - competent in Microsoft Word, Excel, Outlook and Internet
* Experience using an online ticketing system desirable
* Excellent personal presentation.
To Apply
Please click on the 'apply' button andupload your CV and a Cover Letter or alternatively contact Sam Adlam , Recruitment Consultant on Sam.adlam@srgeurope.com or on+350 200 69999.
KeywordsFront of house, Receptionist, assistant, gaming, Gibraltar
Industry: New Media and Internet
Salary: Competitive Salary + Benefits
Salary Benefits: Competitive Salary + Benefits
Vacancy Type: Permanent
Job Skills: Front of house, Receptionist, assistant, gaming, Gibraltar
Contact Name: Sam Adlam
Website: -
Direct Application URL: -