Job Reference: FRS59276
Job Duration:
Start date: ASAP
Description:
Job Title: Entry-Level IT Support Specialist
Location: Offaly, Ireland
Are you passionate about technology and eager to kickstart your career in the dynamic field of IT support? Our client, a leading agricultural products company based in Offaly is currently seeking a curious and hands on individual to join their team as an IT Support Specialist.
Position Overview:
As an IT Support Specialist, you will play a key role in ensuring the smooth operation of our client's technology infrastructure. This is an excellent role for individuals looking to gain hands-on experience and build a foundation in IT support within the context of the agricultural industry, and given the small size of the company, this role offers a unique and valuable opportunity tobe mentored by an experienced IT professional and expand your professional skill-set.
Responsibilities:
1
Provide First-Line Support:
* Respond to user inquiries and troubleshoot hardware and software issues.
* Assist with the setup and maintenance of desktops, laptops, and other IT equipment.
*
Network Assistance:
* Support the configuration and maintenance of network devices.
* Collaborate with the IT team to ensure the security and efficiency of the company's network.*
Training and Mentorship:
* Participate in comprehensive training to enhance your technical skills.
* Benefit from mentorship opportunities with experienced IT professionals.
*
Documentation and Reporting:
* Maintain accurate recordsof support requests and resolutions.
* Generate reports to identify recurring issues and propose solutions.
*
Collaboration:
* Work closely with cross-functional teams to address IT-related challenges.
* Contribute to projects aimed at enhancing overall IT infrastructure.
Qualifications:
* Educational background in IT, Computer Science, or a related field.* Strong passion for technology and a desire to learn and grow in the IT support field.
* Excellent communication and interpersonal skills.
* Basic understanding of networking concepts and hardware troubleshooting.
What's On Offer:
* Competitive salary and benefits package.
* Comprehensive training and ongoing professional development.
* Exciting opportunities for career advancement within a rapidly growing agricultural company.
* Supportive and collaborative work environment in a small family-owned business.
Please Note:
* This is not a remote work position, candidates must be able to commute to the officein Birr.
Industry: IT
Salary: €30000 - €35000 per annum + Pension,long term illness cover
Salary Benefits: Pension, long term illness cover
Vacancy Type: Permanent
Job Skills: -
Contact Name: Sarah Leisten
Website: -
Direct Application URL: -