Job Reference: BBBH26418
Job Duration:
Start date: ASAP
Description:
Junior IT Service Desk Analyst - Peterborough - £11 to £12 per hourConcept are actively recruiting for a Junior IT Service Desk Analyst in Peterborough.
You will be working for a leadingIT Services organisation on their rapidly growing Service Desk. This is a fantastic opportunity for someone who is looking to start their career in IT.
Job responsibilities;
* Act as an initial point of contact to external customers and ensure that incidents are fully managed through to resolution (escalate where applicable)
* Answering incoming calls and emails from customers and accurately logging incidents ensuring all relevant data is captured
* Provide an excellent level of customer service to internal and external customers
Experience needed;
* Have an IT qualification (A-Level, College, University)
* Experience in a customer service/retail environment
* Have a real drive and passion to progress into a role within the IT Industry
This will be on an initial 3 month contract basis paying £11 - 12 per hour (dependant on experience)
Most shifts will be day work between 08:00 - 20:00, must be flexible to work 7.5 hours per day between these hours.
Please send a CV to find out more
Industry: IT
Salary: £11 - £12 per hour
Salary Benefits:
Vacancy Type: Permanent
Job Skills: 1st Line,IT Support, IT Helpdesk
Contact Name: Dylan Trench
Website: -
Direct Application URL: -