Job Reference: FRS41590
Job Duration: 12 Months
Start date:
Description:
Our client, a multinational technology company, are seeking a Technical Support Representative for an initial12 month contract.
You will join an existing team and provide technical support to their customers, partners, and internal teams.
You will have troubleshooting experience, a good grasp of web technologies, strong customer service skills, and a familiarity with Salesforce administration.
Responsibilities:
* Troubleshoot issues with web applications, browser issues, andother technical problems.
* Collaborate with peripheral teams to troubleshoot complex technical issues and recommend feature requests.
* Proactively own, categorise and prioritise issues with engineering teams.
* Champion process improvements to increase efficiency and decrease issue resolution time.
Required Skills:
* 2+ years' experience providing technical support for cloud applications and web technologies.
* Strong customer support and documentation skills
* Familiarity with Salesforceadministration.
Industry: IT
Salary: €200 - €250 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: Web, Salesforce, Cloud
Contact Name: Aoife Conway
Website: -
Direct Application URL: -