Job Reference: 15384/001
Job Duration: Permanent
Start date: ASAP
Description:
IT Service Desk Engineer |Telecoms |Gibraltar | Competitive Salary + Benefits
The Role
SRGEurope have been appointed to recruit an experienced IT Service Desk Engineer for a Telecoms company based in the thriving jurisdiction of Gibraltar.
If you are an experienced IT Service Desk Engineer and looking to take the next step in your careerthen this could be the role for you.
What's on offer to you?
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Competitive salary plus benefits
What You Will Be Doing
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Provide first line technical support and assistance to internal staff based across multiplelocations
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Troubleshoot IT hardware & software issues
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Deliver successful outcomes in line with the associatedSLA's
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Use of service desk system to log, prioritise and manage support requests
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Manage user/employee onboarding& offboarding
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Ensure compliance with existing organisation policies and procedures
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Create and maintain technical operational documentation and procedures
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Participate in an on-call rota
What You Will Need to Succeed In This Role
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Knowledge of Windows 10/11 desktop environments
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Knowledge of Microsoft Active Directory & 365 services (Azure AD/SharePoint/OneDrive/Teams)
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Experience with remote access technologies and virtual desktop infrastructure
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Experience with desktop hardware lifecycle management
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Experience with UEM/MDM & Remote Assistance tooling
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Basic understanding of virtualisation, networking and print/file services
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2 years' experience in a similar role
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Fluent in English
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Experience with Atlassian software (Confluence/JIRA Service Management)
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Experiencewith MacOS
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Experience with VMWare WorkspaceOne & Horizon
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Understanding of "Modern Desktop" concepts and technologies
If you are an experienced IT Service Desk Engineer, and this is the challenge that you are looking for in yourcareer, get in touch with me today.
To Apply
Please click on the 'apply' button and upload your CV and a CoverLetter or alternatively contact Manjinder Rai, Recruitment Consultant by email manjinder.rai@srgeurope.com or call Gibraltar +350 200 69999.
Why Gibraltar
Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to therest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellentEnglish speaking schools if you are relocating with your family. We will help you with your relocation process about which youcan read here: https://www.srgeurope.com/working-in-gibraltar/relocating-to-gibraltar.
VMWare | Vsphere | Virtualisation| Service desk engineer | Active directory
Industry: Telecommunications
Salary: Competitive salary plus benefits
Salary Benefits: Competitive salary plus benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Manjinder Rai
Website: -
Direct Application URL: -