Job Reference: 23946
Job Duration:
Start date: ASAP
Description:
Remote Business Travel Out of Hours Consultant required for successful Travel Management company . If you are a Business Travel Out of Hours Consultant looking for a New Challenge, then please apply? You must be able to work with minimal supervision within the existing Business Travel Team, providing Travel Services to the existing Business Travel Clients.
Job Description:
* To manage all calls to the emergency numberduring your shift ensuring any calls coming in are answered within 5 rings (8 rings if it is a call waiting) and all call backsare made within a 1-hour window
* To manage the dedicated mailbox and ensure are answered or passed back to the day team at the end of the shift.
* To ensure the phones are switched over correctly at the start and end of each shift to ensure continuity
* First and foremost, ensure all client contact during the shift is answered and responded to (Variable)
* Based on call volumes - all down time should be used to deal with administration queries as detailed in the Secondary Job Purpose
* Ensure yourshift activity is recorded on the official log so we can monitor calls coming in and the reasons why
* Be able to speak with confidence to a client about their travel needs and ensure you have fully understood what their needs are
* Remain positive and adaptable to clients.
* Have a passion to learn and make time to embrace new systems/processes
* Have a good understanding ofthe processes internally to enable you to carry out basic back-office admin tasks
Skills Required:
* Minimum of 2 years Business Travel experience in consultant role
* In-Depth knowledge of the Sabre GDS
The Package:
* £15.38 per hour
* Working hours between 1730 - 2100 Monday to Friday 1000 - 1700 Saturday, Sunday, and Bank Holidays Shift pattern to be agreed with your linemanager
* 25 days annual leave (pro rata)
Interested:
* If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to helen@traveltraderecruitment.co.uk
Industry: Travel and Tourism
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: business travel, sabre, corporate, part-time, remote, home-working
Contact Name: Crawley Team
Website: -
Direct Application URL: -