Do you need a new Customer Service Telephone Number for your business? Are you aware of the important change which takes effect on 13 June 2014, which may affect the numbers that you make available for customer contact? In accordance with Clause 41 of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, from 13 June 2014: All merchants who are trading, and who make telephone number(s) available by which a UK consumer may contact the trader about a contract [already] concluded with them, must use 01, 02, or 03 Telephone Numbers. The regulations are to be enforced by the local Weights and Measures Authority in GB, and by DETI in NI. Enforcement is by way of a court order requiring compliance; it appears there may be a costs implication, but there seems to be no provision for penalties. For a flat £50 a year rental, we can offer you an 0330 Telephone and there are no other charges and it is FREE to receive calls. We simply connect the 0330 phone number to your landline number.