Job Reference: FRS51927
Job Duration:
Start date: ASAP
Description:
QA Controls Associate - Full Time - Shannon/HybridThe Controls Associate will support the collation of periodic management information around monitoring, testing, and other relevant operational risk activities. The role will contribute to formulating the vision, strategy, focus, and business plan for maintaining customer satisfaction, loan servicing quality, productivity, financial, and staffing goals/objectives of the Mortgageservicing Team.
Key Responsibilities
* Oversight & Execution o Monitoring/Testing: Determine and review key reports and metrics to monitor compliance with standards/ policies/ regulations
* Methodology: Complete testing in line with Peppers SOPS and BRD methodology.
* Regulation and Operational Risk
* Work with Regulatory Compliance and Internal Audit Departments to assure that departments operate under the law with a high degree of operational control
* Strategy and Planning o Actively participate in strategic initiatives on behalf of operations
* Drive change management influencing team members at all levels to gain acceptance regarding business objectives and outcomes
* Risk Assessment o Validate through testing the company wide risk and control self-assessment process.
* Advisory & third parties o Provide support and practical assistance to functionalmanagement to understand and manage regulatory & operational risk.
* Input to any new business development as requiredKey Performance Indicators
* Develop and implement Control testing across business teams embedding a culture of risk awareness
* Identify control deficiencies, follow up to address issues identified
* Completion of an agreed number of Control Testing responsibilities per month across Portfolios.
* Ability to identify areas of concern and make recommendations ofactions to resolve these.
* Provide accurate and effective monthly reports to Internal stakeholders
* Through the correlation of Control review results, assessment of root cause analysis and business issues
* Measured by quality and accuracy of QA results, Compliance Controls & Ops Risk metrics table.
* Engage with internal stakeholders to develop and embed a culture of risk awareness through Control Assessment
Skills & Experience
* 3rd level education to Degree or Master level in aneconomic or numerical discipline and/or relevant professional qualifications
* Strong cross-functional experience either in-house or externally in a financial services environment
* Ability to demonstrate detailed knowledge of regulatory and operational risks influencing the Irish credit sector along with demonstrated, strong credit skills
* Strong knowledge of business functions and systems relevant to financial services, preferably across consumer (desirable)
Benefits
* 20 days annual leaveper annum plus 3 company days
* LAYA Healthcare - immediate access from Day 1.
* Generous defined contribution pension scheme - immediate access from Day 1.
* Robust further education scheme
* Employee Referral Scheme
* Tax Saver Commuter Ticket* Cycle to Work Scheme
* Employee Assistance Programme
* Wellness Programme
* Long term sickness benefit (PHI)
* LifeAssurance/Death in Service
* Free Parking
Industry: Financial Services
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: Finance Associate, Quality Assurance, Quality, Finance Reviewer, Controls Associate
Contact Name: Conor Kennedy
Website: -
Direct Application URL: -